Contact information

Contact Information — Kohinoor SmartShop™ LLC
🕊️ We’re Here to Help

At Kohinoor SmartShop™ LLC, customer satisfaction is our top priority.
Whether you have a question about your order, need product support, or simply want to learn more about our products — our team is always ready to assist you.

📞 How to Reach Us

📧 Email (Primary Support):
support@kohinoorsmartshop.com
We respond to most inquiries within 24–48 business hours.

🕰️ Business Hours (Eastern Time — New Jersey):
Monday – Friday: 10:00 AM – 6:00 PM EST
Saturday – Sunday: Closed

🛍️ For Order & Shipping Inquiries

If you’ve already placed an order, please include:

  • Your order number

  • The email address used during checkout

  • A short description of your question or issue

Send these details to support@kohinoorsmartshop.com, and our support team will reply as soon as possible.

💬 Common Questions

Before contacting us, you may find quick answers here:

  • Refund Policy

  • Shipping Policy

  • Terms & Conditions

These pages provide up-to-date information on returns, shipping times, and order processing.

🧾 Business Inquiries & Partnerships

For collaborations, supplier inquiries, or media requests, please email:
📩 support@kohinoorsmartshop.com
Include “Business Inquiry” in the subject line for faster response.

❤️ Thank You

We truly appreciate your trust in Kohinoor SmartShop™ LLC, a proud New Jersey-based small business.
Your support helps us continue delivering high-quality products and exceptional service across the United States.